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Even more businesses will use AI and data to boost sales and services in 2024

Even more businesses will use AI and data to boost sales and services in 2024

AI and data will have a big impact on organizations this year – and there’s five other areas that business and technology leaders will need to focus on, too. 

By Vala Afshar, ZD Net

More businesses will adopt modern customer data platforms (CDP) in 2024 because of greater awareness of the benefits of the technology beyond just marketing, according to a set of predictions from value-focused analyst firm Valoir. 

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